Staff Team
Homelink’s dedicated staff team demonstrate our commitment to supporting carers and the people that they care for. Combining expertise with a genuine compassion, they embody the values of Homelink.
CEO
Jacqui Parris
Jacqui joined Homelink as CEO in January 2020 and is responsible for leading the organisation to develop and deliver high quality services. She has over 30 years’ experience of providing health and social care services within the voluntary sector, including 25 years as a senior manager for both local and national charities.
Jacqui’s commitment to supporting older carers stems from personal understanding and experience of the challenges faced by carers and the people they care for, and of the benefits associated with being able to continue living at home for longer.
When not at work, she spends quality time with her family. She enjoys cooking, walking, friends, travel, reading, and taking her cheeky Border Terrier pup for a run!
Care and Support Manager
Rachel Isabelle
Rachel has worked at Homelink for 11 years. She enjoys interacting with Clients and Carers, be that as part of a structured support group, an informal cuppa or a game of draughts. Rachel has a personal interest in 'how to live well as an unpaid Carer' and in her free time takes pleasure in Musical Theatre and Live Music.
Client Engagement and Volunteer Manager
Julie Peston
Julie became part of Homelink team in May 2013. As Client Engagement and Volunteer Manager she engages with the community spreading awareness of Homelink's vital services and overseeing the recruitment and co-ordination of the volunteer team, ensuring they feel valued and fulfilled in their roles.
When Julie's not at the centre, she enjoys spending quality time with her family and can occasionally be found in the kitchen indulging in the baking of celebration cakes to mark special moments. She is also a devoted pet parent to two Siamese cats, whose antics never fail to bring a smile to her face.
Finance Manager
Grazi Salter
Grazi joined Homelink in December 2020 and is responsible for managing and overseeing our finances. Originally from Brazil, Grazi brings a vibrant energy and diverse perspective to our team. As an AAT qualified professional, she uses her expertise to ensure that our financial operations run smoothly.
Outside of the office, Grazi finds joy in spending time with her family. She can often be found cheering enthusiastically from the sidelines as she watches her two boys excel on the football field. An adventurous spirit, Grazi also enjoys exploring new culinary experiences, traveling to new destinations, and continually expanding her knowledge through learning.
Administration Manager
Nichola Threlfall
Nichola has worked at Homelink since April 2022. She enjoys the atmosphere and people at Homelink and feels it is a very special place to work. Outside of Homelink Nichola loves spending time with her family and she especially likes long walks with her short-legged sausage dog!
Fundraiser
Heidi MacDougall
Heidi is an experienced grants fundraiser following a career in the private sector in marketing and change management. She has been successfully raising money for large and small charities for 15 years and she joined Homelink in 2012 when we were based in the church hall and helped to raise £1.4million to build our current purpose-designed modern-day centre in 2014. She is married, with one son and loves walking in the countryside and gardening.
Centre Coordinator
Pauline
Pauline joined Homelink in November 2020 after a long career in childcare and nursery management and has held the role of Centre Coordinator since November 2022. She is passionate about providing the best quality care along with a stimulating, fun and varied activity programme to our clients.
Prior to becoming a mum of two Pauline travelled extensively, backpacking around North America, Oceania and Asia. She has now swapped the backpack for camping adventures with her family.
Carer Support Coordinator
Jane
Jane first became aware of Homelink while caring for her mother. Homelink provided day respite for her Mum and much needed support for her as a family carer. Jane experienced firsthand the professional, loving care the staff offered both carer and cared for. She began as a volunteer and at the end of 2022 joined the staff team working in Carer Support.
Before her family caring role, Jane had a long career in the charity sector, in the arts, with children and women’s rights, in London and America. Jane enjoys walking, traveling, crafting and spending time with friends and family.
Chef
Kelly
Kelly has worked at Homelink for over 6 years. She enjoys interactions with both staff and clients. She is famous for her beef and mushroom pie and makes the best rice pudding. She has 2 grown boys and enjoys taking her Jack Russell for long walks and socialising locally.
Care and Support Worker
Kirsty
Kirsty has been with Homelink for 9 years. She started care work at the age of 22. She has always been passionate about the wellbeing of others and enriching lives. Kirsty lives in Whitton, is married with three children and has three cats. She really enjoys reading crime novels and drinking tea.
Care and Support Worker
Louise
Louise has worked at Homelink for 10 years. After going to university and getting a degree in Media, Louise started bank work with Homelink and instantly found her passion for caring and supporting older adults, as well as empowering those living with dementia. Louise lives in Whitton with her family and enjoys cinema and theatre visits, video games, and spending time with her friends and family.
Care and Support Worker
Clare
Clare has worked at Homelink for 5 years, previously working in social care for most of her career. Clare has a great passion for the work she does and finds it very rewarding. She has 2 grown-up boys and currently lives in Twickenham. Clare loves to dance and has a great interest in 1940s and 50s fashion and is always going to retro fayres looking for a bargain.
Care and Support Worker
Michelle
Michelle has been at Homelink for 4 years, starting as a Volunteer and Home Respite Worker, then became a Care and Support Worker. Michelle has two grown-up sons, one teenage daughter & six grandchildren that she enjoys spending time with. Michelle is dedicated to helping older people & improving their wellbeing.
Care and Support Worker
Kim
Kim recently joined Homelink after working for 38 years in residential care. She is passionate about care and believes in encouraging people to live their lives to the full. She loves impromptu singalongs!
Kim is married, with 2 sons and 5 grandchildren, who keep her busy in her spare time.
Passenger Assistant
Amina
Amina joined Homelink in 2024.